Common questions
Before ordering your AI chatbot.
Can I try the chatbot on this page?
Yes. Open the interactive preview to explore FAQ guidance, lead-capture flow, and a WooCommerce product-help scenario. This preview uses scripted business answers, not a paid AI request or a real product catalogue. The enquiry form is connected to my existing WordPress contact handler.
Which chatbot is right for my website?
Choose FAQ Chat for straightforward business questions, Lead Chat when enquiries are a priority, and Store Chat for WooCommerce product discovery. More complex integrations can be separately scoped.
Do I need to pay for OpenAI or another AI provider?
The configured model provider bills API usage separately. Your chatbot package does not include unlimited AI tokens, paid services, or hosting.
Can the chatbot access customer orders and private data?
The standard Store Chat works with read-only public products and FAQs. Customer accounts, order details, authentication, RAG knowledge search, or CRM sync are advanced integrations requiring additional technical and security review; they are not included automatically.
Can I customize the design and questions?
Yes. The three plugins include WordPress admin settings for approved knowledge, messages and appearance. Lead Chat also supports guided questions, topics and configurable contact fields.
Can the chatbot work in multiple languages?
FAQ Chat currently includes an interface and conversational support for English, Bangla, Spanish, French, German, and Arabic. Other plugin language requirements should be confirmed in the project scope rather than assumed.
What information should I send to start?
Send your website URL, whether you need FAQ answers, lead capture or WooCommerce assistance, example customer questions, any CRM or external systems involved, and your preferred AI provider. Never send API secrets through an ordinary form.